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Salesforce Service Cloud For Dummies
Jon Paz, T. J. Kelley
[PDF.jk00] Salesforce Service Cloud For Dummies
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| #222640 in Books | 2015-03-23 | Original language:English | PDF # 1 | 9.10 x.80 x7.20l,.0 | File type: PDF | 384 pages||4 of 4 people found the following review helpful.| The Ultimate Guide For Salesforce.com Service Cloud|By Peter James Ryan|A terrific book for any new or existing users of Salesforce.com. Jon and TJ do an excellent job of walking the reader through the steps of configuring the system to meet both basic and advanced use cases, while preparing the reader for the impact of design decisions on the long term support of the system.From the Back Cover||Learn to:
Enable your agents to provide efficient service
Interact with customers through any channel
Improve internal communication and collaboration
Resolve custome
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud
Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing—for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll dis...
You can specify the type of files you want, for your gadget.Salesforce Service Cloud For Dummies | Jon Paz, T. J. Kelley. A good, fresh read, highly recommended.
