[PDF.46so] Services Blueprint: Roadmap for Execution

Services Blueprint: Roadmap for Execution

[PDF.vw33] Services Blueprint: Roadmap for Execution

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 | #2846053 in Books |  2003-06-26 |  2003-06-16 | Original language:English | PDF # 1 |  9.00 x.90 x6.90l,1.41 | File type: PDF | 384 pages

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||2 of 2 people found the following review helpful.| The authors "get it"|By Mike Tarrani|Despite contrived terminology, such as "digitization", this book truly lives up to its title because the authors provide both a blueprint for services in today's economy, and a roadmap for making it happen. The authors stay focused on business instead of technology. More importantly, they show how to shed outmoded thinking about business pro|From the Back Cover||

"This book provides managers with a strong, practical grounding in the concepts that are critical to understanding the transformation from front-end e-business to cross-enterprise service platforms."|--Dr. Peter Zencke, Member

Providing an insight into cross-enterprise platforms, this text explains the set of complex choices that executing a service platform strategy entails - and addresses the issues managers need to understand. It presents a variety of case studies of companies deploying service platforms.

You can specify the type of files you want, for your device.Services Blueprint: Roadmap for Execution   |  Ravi Kalakota, Marcia Robinson. I was recommended this book by a dear friend of mine.

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